Frequently Asked Questions

Everything you need to know about your next favorite pair of shoes.

How do I determine my correct shoe size?

We provide a comprehensive size guide on each product page. Since fit can vary between brands, we recommend measuring your foot from heel to toe and comparing it to our centimeter-based chart for the most accurate fit.

What is your return policy for footwear?

We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure you try your shoes on a carpeted surface to avoid scuffing the outsoles, as we cannot accept returns for items showing visible wear.

How long does shipping typically take?

Standard domestic shipping takes 3-5 business days, while express options are available at checkout for 1-2 day delivery. International shipping times vary by location but generally take 7-14 business days.

Are Abbot's Shoes made from genuine leather?

Yes, we pride ourselves on using premium, ethically sourced full-grain and top-grain leathers. Specific material details, including suede or vegan alternatives, are listed in the product description of each style.

Do you offer professional shoe repair or resoling?

While we do not offer in-house repairs, many of our premium dress shoes feature Goodyear welt construction, which allows them to be easily resoled by any professional cobbler.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.